Home / Course catalog / ITIL® 4 Create, Deliver & Suppor... (ITIL4-CDS-ELN)

ITIL → ITIL 4

ITIL® 4 Create, Deliver & Support (CDS) (ITIL4-CDS-ELN)


Description
The accredited ITIL 4 Create, Deliver and Support course, 18+ contact hours of material that can be self-studied, or delivered by a trainer in 3 course days as traditional classroom / instructor-led training, prepares you for the ITIL 4 Managing Practitioner Transition examination. Price includes a voucher for the online exam with remote proctor.
Content
  • ITIL® 4 CDS Module 0: Welcome and Introduction
  • ITIL® 4 CDS Module 1: Planning and Building Service Value Streams for CDS
  • ITIL® 4 CDS Module 2: How ITIL Practices Contribute to CDS
  • ITIL® 4 CDS Module 3: How to Create, Deliver and Support Services
  • ITIL® 4 CDS Module 4: Summary and Exam Prep
  • Click 'Files' on upper right when in any module to download sample exams, etc.
Completion rules
  • All units must be completed