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ITIL® 4 Strategist Direct, Plan & Improve (DPI) (ITIL4-DPI-ELN)

The accredited ITIL 4 Direct Plan and Improve course, 18+ contact hours of material that can be self-studied, or delivered by a trainer in 3 course days as traditional classroom / instructor-led training, prepares you for the ITIL 4 Managing Practitioner Transition examination. Choose hardcopy or digital courseware, self-directed learning (eLearning and CBTs) and online exam vouchers. Or choose traditional classroom and virtual instructor-led training for your group, delivered by Pultorak in over 60 countries. Or do it yourself--with instructor kits, courseware, and exam session seats.

The purpose of the ITIL 4 Direct Plan and Improve Qualification is:

to provide you with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction.
to provide you with a practical and strategic method for planning and delivering continual improvement with the necessary agility.
  • ITIL® 4 DPI - Welcome and Introduction
  • ITIL® 4 DPI - Module 1 - Key Concepts
  • ITIL® 4 DPI Module 2: Scope, Key Principles and Methods
  • ITIL® 4 DPI Module 3: Role of GRC in DPI
  • ITIL® 4 DPI Module 4: DPI and Continual Improvement
  • ITIL® 4 DPI Module 5: DPI and Communication and OCM
  • ITIL® 4 DPI Module 6: DPI Measurement and Reporting
  • ITIL® 4 DPI Module 7: Improving Value Streams and Practices
  • ITIL® 4 DPI Module 8: Summary and Exam Prep
  • Click 'Files' on upper right when in any module to download sample exams, etc.
Completion rules
  • All units must be completed